Camellia Seed Powder FAQ
What is it?
CHAYUAN VALLEY Camellia Seed Powder Scalp Cleanser is a water-activated botanical scalp-cleansing powder made with 100% Camellia Oleifera Seed Powder.
Why is it low foam?
Low foam is part of the expected experience. This product does not rely on dramatic lather. Correct preparation, scalp sectioning, fingertip massage, and thorough rinsing matter more than bubble volume.
How much should I use?
Begin with approximately 20–25 g. Adjust modestly according to hair amount and technique.
How much water should I add?
Begin with approximately 100 ml of comfortably warm water and add small amounts as needed, usually keeping the total around 100–150 ml.
Do I need to let it steep?
No. Blend into a light, spreadable paste and use immediately.
How long should I massage?
Massage the wet scalp gently with the pads of your fingers for approximately 3–5 minutes. Do not scratch with your nails.
How do I rinse it out?
Work in sections and rinse thoroughly until no visible particles remain. If rinsing feels difficult, prepare a lighter paste and use smaller sections next time.
How often should I use it?
We recommend beginning with it as a weekly scalp reset while you learn the ritual. Individual routines vary.
Does it replace every shampoo?
Do not assume it must replace every shampoo in your routine. Begin weekly and decide whether the experience fits your needs.
How many uses are in one bottle?
A 250 g / 8.8 oz bottle provides approximately 10 uses when using about 20–25 g per wash.
What if my scalp feels uncomfortable?
Stop use if discomfort persists. This product is not intended to treat hair loss, dandruff, inflammation, or any scalp condition.
Where do you ship?
We currently ship within the United States. Standard U.S. shipping is free, orders ship from California, and USPS tracking is provided.
What is the return policy?
Unopened, unused, sealed products in complete original packaging may be requested for return within 30 days after delivery. Authorization is required. Please review the full Refund Policy or email wzh484496@gmail.com.